iPhone X’s Face ID Fails During On-Stage Demo

The iPhone X’s Face ID tech looks pretty cool — if not a little dystopian — but it didn’t feel like behaving during Apple’s release event. It sounds like Face ID actually works quite reliably, so the goof is even more unfortunate for Apple.



Apple’s launch of the iPhone X didn’t go exactly to plan following a live demo fail during the introduction of a key new feature.

A flustered Craig Federighi struggled to unlock the device while demonstrating Face ID, Apple’s new facial recognition software.




“Unlocking it is as easy as looking at it and swiping up,” he explained. When it failed to unlock, he told the audience: “Let’s try that again.”

After being prompted to enter his passcode, Federighi was forced to grab a backup device to continue with the demonstration.




Apple has ditched its Touch ID on the 10th anniversary premium device in favour of Face ID.

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